- Aug 25, 2020
If you’re a member of T-Mobile’s phone network, you may be experiencing voice and messaging problems. This also means that if you’re on another carrier like AT&T or Verizon, making a call or sending a text to a T-Mobile user will also result in an error. Earlier today, T-Mobile users (IGN staff included) have experienced issues with placing calls over the network. T-Mobile president of technology Neville Ray confirmed that there are outages across its network for voice and messaging. However, T-Mobile has since worked on the problem enough that data services are available.
That means apps that use wi-fi data like WhatsApp, Signal, iMessage, and more are available to use now. Though there’s still no word on when voice and messaging will resume normal services. However, the domino effect of T-Mobile’s problems means that services owned by the company like Sprint and Boost Mobile are also experiencing problems. There’s no word yet on when T-Mobile will fully resolve its network issues. But if you’re a T-Mobile carrier experiencing call problems, the issues have persisted up until the time of 4:25 pm PT. [poilib element="accentDivider"] Matt Kim is a reporter for IGN.Teams continue to work as quickly as possible to fix the voice & messaging problems some are seeing. Data services are now available & some calls are completing. Alternate services like WhatsApp, Signal, iMessage, Facetime etc. are available. Thanks for your patience. https://t.co/uQiGSAFEAH
— Neville (@NevilleRay) June 15, 2020